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Learn how to set-up your Cuckoo Clock, German Incense Smoker & German Christmas Pyramid
If you have any questions, please do not hesitate to contact us through our website using our Contact Us Page.
In most cases, the cuckoo call can be turned off manually using a switch on the side or underneath the clock case. If the switch for the manual switch-off is in the down position, in most cases the cuckoo will call day and night. To turn the cuckoo call off, flip the switch up.
Most of our 8 day clocks with music are equipped with an automatic night shut-off feature. During the night, the clock operates normally but the cuckoo and music are off between 9pm and 8am. Quartz clocks have a light sensor on the outside of the clock case. The cuckoo and music are turned off automatically as soon as it gets dark.
The on-off switch lever is either located on the left side of the housing or a stick is located on the bottom of the clock case. You can use it to control the cuckoo call and the music as follows:
↖ Up position - Manual On: If the shut-off lever is moved all the way up or the stick on the bottom of the housing is pushed all the way up your clock is in the operating position.
↤ Middle position - Automatic: If the shut-off lever is in the horizontal position or the bottom stick is in the middle position, the clock is in the fully automatic position. In this position, the cuckoo call and the music is discontinued from 9:00 PM to 8:00 AM.
↙ Down position - Manual Off: If the shut-off lever is in the bottom position or the stick on the bottom of the case is pulled all the way down. In this position, the cuckoo call and music is totally shut-off.
Please do not operate the off-on lever/stick while the cuckoo is calling or music is playing!
If you have a 1-day movement, the clock weights should be pulled up once a day. If you have an 8-day (1 week) clockwork, the clock weights should be pulled up once a week.
How to wind: When pulling on the chain to pull a weight up, you may push up the weight very lightly to relieve the chain of the weight while you are pulling the chain. In order to keep from putting too much pressure on the clockwork, please pull the weights up slowly, evenly, and without a jerking motion.
When the clock is operating, its weights move steadily downward. Only if you shut off the music and/or cuckoo, then the weights for those functions will not move.
A smoker must be supervised at all times. Never leave it alone while it is still in use.
Keep the smoker and the incense in a dry, temperature-resistant room. Avoid exposing the smoker to damp climate.
To ensure problem-free operation, choose a draft-free horizontal surface on which to set up the item.
Make sure the spindle is vertical. To ensure problem-free operation, the lower tip of the spindle must be inserted in the bearing seating located on the floor.
Use only high-quality pyramid candles that will burn down at the same rate
Please remember that this is a decorative item and not a toy. It should only be used under the constant supervision of an adult. Ensure adequate safety distances to e.g. curtains, furniture, upholstery and other flammable objects.
*We and our manufacturers assume no liability for damages caused by improper use or through nonobservance of our operating instructions.
(2:30 min - easy)
(1:10 min - easy)
(4:15 min - easy)
(2:50 min - advanced)
Cuckoo clocks do not need very much regular care. Modern movements are sophisticated, easy to maintain and durable. To clean the clock please use a soft dry paint brush. Please have the movement checked and oiled at regular intervals of approximately 3-4 years by a clock maker.
You can prolong the lifetime of your cuckoo clock by using it at standard room temperature. Temperatures below 5 °C (40°F), high humidity of the surrounding air, too much dust or dampness may damage your clock.
Please do not hang the cuckoo clock directly above an open fire place as the very dry and warm air might distort the wooden parts and the oil in the bearings of the clock movement might dry up. Minor damage on the wooden parts and carvings due to transport may occur sometimes and can not be avoided. Please repair such minor damages yourself by using wood glue and a felt-tip pen in the appropriate color.
Please note: Mechanical Cuckoo clocks are delicate products and should not be used as a toy by a child. Chains may break and weights may fall down if too much force is used.
Clock is running too fast:
Clock is running too slow:
Cuckoo does not call:
Clock makes a slight noise (on a regular basis) about 5 minutes after the actual clock strike at the hour:
Clock does not strike exactly on the hour/ half-hour:
Clock stops running after a short running time or only runs if pendulum is not hung at angle on the wall:
Gong sound is tinny: