The Santa on Sleigh is 10.5 inches tall. The sled itself is a little over 7 inches long and 2.5 inches wide. The depth measured from the front of the sled to the back of Santa is 8 inches. The width measured from arm to arm is 4.5 inches.

Question 11

How tall and wide is the Santa Claus Holding Music Box?

Answer posted 9 months ago | Christian Ulbricht Smoker - Santa Claus holding Music Box - Natural

Answer:

The Santa Claus Holding Music Box is over 14 inches tall. The depth from the front end of the sack to the back of Santa is 6 inches. The depth from the music box swung all the way out to the back of Santa is 8 inches. The base measures 5" by 5.5".

Question 12

How tall is the Smoker House Mushroom?

Answer posted 9 months ago | German Smoker House - Mushroom

Answer:

The Smoker House Mushroom is 4.5 inches tall. The diameter of the round base is 3 inches.

Question 13

Can you turn off the sound and still have movement from the bird and the fisherman?

Asked 9 ´months ago | Cuckoo Clock - 1-Day Chalet with Moving Fisherman - Engstler

Answer:

Great question! The answer is no. If you silence the clock, the cuckoo bird will not come out and there will be no movement of the fisherman.

Question 14

What is germanclocksandgifts.com 's ShopperApproved rating?

Question updated 9 months ago

Answer:

We are proud to say that our current ShopperApproved rating is 4.9 with over 3000 reviews.

Question 15

the video shows 1 fledgling but picture shows 2 how many Hones $495 11.5 x8.5 in alpine harmony

Asked 9 ´months ago | Cuckoo Clock - 1-Day with Moving Birds & Alpine Roses - HÖNES

Answer:

There is only one bird in the nest.

Question 16

How do I contact your customer service if I need help with an order or have questions abount a product?

Asked 9 ´months ago

Answer:

CUSTOMER SERVICE:

Contact Info and Hours:

You can reach us at +1 (267) 544-0246 or via email at info@germanclocksandgifts.com

You can also contact us through our website using our Contact Us Page.

Our friendly team can assist you personally Mon-Fri from 9am to 5pm Eastern Time.

Outside of business hours, please leave us a message and we'll get back to you like German clockwork.

We have extended hours during the Holiday shopping season.

Question 17

What is your return policy? View answer

Asked 9 ´months ago

Question 18

What is your shipping policy? View answer

Asked 9 ´months ago

Question 19

Can you turn off a Battery operated Cuckoo Clock at night?

Question updated 9 months ago

Question 20

Where are beer steins made?

Answer posted 9 months ago | Authentic German Beer Steins

Answer:

Beer steins originated from and are made primarily in Germany. Some other countries also make beer steins for mass production. All the beer steins we carry at Fehrenbach Black Forest Clocks, www.germanclocksandgifts.com, are handmade in Germany.

Question 21

Are beer steins dishwasher safe

Answer posted 9 months ago | Sales

Answer:

We strongly recommend to hand-wash beer steins and to dry the inside of the stein completely before closing the lid.

Question 22

Why do beer steins have lids? View answer

Answer posted 9 months ago

Question 23

What is your return policy on Nutcrackers purchased for Christmas 2025 gift should it be necessary? View answer

Asked 9 ´months ago | Christian Ulbricht Nutcracker - Bavarian Hiker*

Question 24

is this 100% cotton or linen? Is there any polyester in this table runner?

Asked 10 ´months ago | Linen Table Runner - White Poinsettias Leaves Stars Large

Answer:

Our linens made by Funke are 100% polyester and come with the spot-magic feature.

Question 25

How long are the weights on your Quartz battery-operated clocks?

Answer posted 10 months ago

Answer:

The weights on Quartz battery-powered clocks are approx. 5 inches long. Their purpose is decorative, not functional like on mechanical cuckoo clocks.

Question 26

The description doesn't match the picture!?

Asked 10 ´months ago | German Smoker House - Toad Stool Mushroom small

Answer:

Thank you very much for alerting us to the error in this product's description which is now correct. Please don't hesitate to reach out if you have any questions. Thanks again and have a nice day!

Question 27

christmas table and runners in red or black sets

Asked 10 ´months ago | German Table Linens & Plauen Lace

Answer:

We do not carry any black runner sets. In red, we currently still have the Moose and Tree sets, the Christmas flowers with holly and star, winter floral bordeaux ad moose and trees. We do get new products in regularly, so please check back at https://germanclocksandgifts.com/coll...

Question 28

Does it come in Quartz /battery operated

Asked 11 ´months ago | Cuckoo Clock - 1-Day Chalet with Kissing Couple & Cat - HÖNES

Answer:

Yes' it does. Please let us know if you would like more detailed information.

Question 29

can I buy this in Lindau Germany? I will be visiting in September 2025

Asked 11 ´months ago | Quartz Clock with Weatherstation - Engstler

Answer:

There are many stores in Germany selling cuckoo clocks but if you purchase from us, we are a family-run shop in Peddler's Village, PA. We offer US service and phone support and our cuckoo clock experts are fluent in English and German. Every cuckoo clock, with the exception of miniature clocks, come with a limited 2-year service warranty.

Question 30

Is there a way to add name and unit

Asked 11 ´months ago | U.S. Air Force Eagle & Flag Beer Stein by Zoeller & Born

Answer:

Please contact us at info@germanclocksandgifts.com to discuss special orders. You can also call us at 267-544-0246.

Question 31

What songs do they play?

Asked 11 ´months ago | Chalet Black Forest Cuckoo Clocks

Answer:

Mechanical cuckoo clocks with music alternate between two songs with "Edelweiss" and "The Happy Wanderer" being the most popular. Quartz cuckoo clocks feature 12 songs, and each manufacturer has a different playlist of songs.

Question 32

How much are cuckoo clocks in Germany? View answer

Asked 11 ´months ago | Cuckoo Clock - 1-Day Traditional with 5 Leaves & Bird - HEKAS

Question 33

What is a cuckoo clock? View answer

Question updated 11 months ago | Cuckoo Clock - Quartz Traditional with Leaves & Bird - Engstler

Question 34

How much are cuckoo clocks?

Asked 11 ´months ago | Cuckoo Clock - 1-Day Traditional with 5 Leaves & Bird - HEKAS

Answer:

The price of an authentic Black Forest cuckoo clock can vary widely depending on the type, craftsmanship, materials, and movement. Cuckoo clocks without music are less than clocks with music, smaller clocks cost less than larger clocks, but there is the right clock for any budget on our website!

Question 35

What are the best German Christmas pyramids?

Asked 11 ´months ago | 2-Tier Christmas Pyramid - Nativity Scene with Laser Cut Details

Answer:

The best German Christmas pyramids are handcrafted in the Erzgebirge (Ore Mountains) region of Germany—home to the most respected woodcarving artisans in the world. These authentic traditional holiday decorations are cherished for their detailed carvings, spinning tiers, and warm candlelight, creating a magical centerpiece for any Christmas celebration.

Question 36

Do you buy old beer steins?

Asked 11 ´months ago | German Beer Steins & Glassware

Answer:

No, we do not. We only sell authentic and brand-new beer steins made in Germany.

Question 37

can you put a table runner on an oval table View answer

Asked 12 ´months ago | Oval Table Runner - White with Spring Flowers & White Stitching*

Question 38

What is a schwibbogen? View answer

Asked 12 ´months ago | LED Christmas Schwibbogen - Winter Village Church Scene*

Question 39

Where to buy Black Forest cuckoo clocks?

Asked 12 ´months ago | Cuckoo Clock - Quartz Traditional with Leaves & Bird - Engstler

Answer:

You can purchase our authentic Black Forest cuckoo clocks on our website www.germanclocksandgifts.com or at our store #68 in Peddler's Village, Lahaska, PA..

Question 40

Do the items come in original boxes?

Asked 12 ´months ago | Christian Ulbricht Nutcracker - Santa Claus - Glazed

Answer:

Yes, all our products like the nutcracker and a pyramid will be packaged in their original boxes.

Question 41

how long is delivery time to florida?

Asked 1 ´year ago | Neuschwanstein Castle 3D Beer Stein 1.5L by KING

Answer:

Most items ship from Pennsylvania and typically arrive in Florida within 3-5 business days via UPS Ground or USPS.

Question 42

Can I get a custom made cuckoo clock?

Asked 1 ´year ago | Black Forest Cuckoo Clocks

Answer:

Please reach out to 267-544-0246 or info@germanclocksandgifts.com to discuss details.

Question 43

Does this cookoo every hour or half hour

Asked 1 ´year ago | Cuckoo Clock - 1-Day Traditional with Rounded Face - Schneider

Answer:

The cuckoo will call only once on the half hour. On the full hour if it is 2 o'clock for instance, the cuckoo will call twice. At 3 o'clock, he will call 3 times etc.

Question 44

How long are the chains with the cones all the way up? View answer

Asked 1 ´year ago | Cuckoo Clock - Quartz Traditional with Leaves & Bird - Engstler

Question 45

What music is being played? View answer

Asked 1 ´year ago | Mini Quartz Clock Traditional with Stag Head - Engstler

Question 46

Do you have any table cloths for a six foot round?

Asked 1 ´year ago | German Table Linens & Plauen Lace

Answer:

Here is a link to our round table linens: https://germanclocksandgifts.com/coll...
Rectangular shapes might also work well on round tables.
Please don't hesitate to reach out if you have any questions.